Summary: HIMSA announced the launch of the cloud-enabled version of the Noah System in Australia and New Zealand.
Takeaways:
- Cloud-Based Solution: Noah ES offers cloud-based management of Noah Services, including database backup, maintenance, security monitoring, and user authentication, making patient data more accessible and secure.
- Localized Compliance: HIMSA has tailored Noah ES to meet the legal requirements of Australia and New Zealand, including the implementation of a local Azure server to enhance reliability and performance.
- Dedicated Local Support: HIMSA has partnered with Otowave to provide sales and support for Noah ES users in Australia and New Zealand, ensuring prompt assistance within the local time zone.
Noah ES, the cloud-enabled version of the Noah System, is now available in Australia and New Zealand, HIMSA announced.
Noah ES is designed to ensure that patient data is always available, up-to-date and, secure. With Noah ES, Noah Services reside and are maintained in the cloud, including database backup, maintenance, security monitoring, and user authentication, according to the association.
Designing Noah ES for Australia and New Zealand
“Over the past several months, HIMSA has been working hard to ensure that Noah ES meets all the necessary legal requirements for the Australian and New Zealand markets,” says Anders Nielsen, Product Manager at HIMSA. “Including the addition of a Noah ES Azure server located in Australia. Now that the preliminary work and testing is complete, we are now ready to welcome all hearing care professionals in Australia and New Zealand as Noah ES subscribers.”
In its first two years, Noah ES has proven to be very reliable, and downtime and support issues have been rare. And in these cases, our support portal has helped users solve most issues quickly, says HIMSA. However, due to the distance, it was important to have a local representative in Oceania region in Australia and New Zealand from day one/
“At HIMSA, we feel it’s important for Noah ES users to have a local contact in a closer time zone should there ever be a need,” says Nielsen. “That’s why we have partnered with Otowave to help us provide sales and support for the Australian and New Zealand markets.”
A webinar will be held for those living in Australia or New Zealand who want to find out more about Noah ES this Sept. 10, 2024.
